In order to establish a friendlier environment for foreign nationals, National Immigration Agency, the Ministry of the Interior (the “NIA”) has implemented the policy of the new Unified Identification (“UI” ) No. for foreign nationals since January 2, 2021, which changes the original UI No. from the original format consisting of two English letters followed by eight numbers to a new format consisting of one English letter followed by nine numbers.
(For more information about the new UI No. for foreign nationals, please visit the official website of NIA at https://www.immigration.gov.tw/5475/, or call any service center of the NIA at 1996 (Hotline of Interior Affairs) or 0800-024-111 (Foreigner in Taiwan Hotline)
If you have applied for your UI No., please be mindful of the following:
If you are a policyholder of Cigna Taiwan Life Assurance Co., Ltd (“Cigna TW”) and a foreign national (including foreign natural persons, people of the People’s Republic of China, and residents of Hong Kong and Macau) with an ARC, please mail or fax the filled "Request for change form” with the photocopy of the latest ARC to Cigna TW to update your policy information .
If you have any questions, please feel free to contact us through our hotline (02)6623-3688. Our customer service staff will be happy to assist you.